COURSE DESCRIPTION

Course Name: Microsoft 365 Endpoint Administrator
Exam Code: MD-102
Provider: Microsoft
Duration: 5 Days (40 Hours)
Mode: Online / Hybrid / Onsite
Level: Intermediate
Prerequisites:

• Basic understanding of Windows OS

• Familiarity with Microsoft 365 services (recommended)

Course Description

The MD-102 Microsoft 365 Endpoint Administrator course prepares IT professionals to deploy, configure, secure, and manage Windows client devices and applications in enterprise and cloud-based environments.

This course focuses on Microsoft Intune, Entra ID (Azure AD), device enrollment, endpoint security, compliance policies, application management, and monitoring. It aligns fully with Microsoft’s MD-102 certification exam and reflects modern workplace and Zero Trust security principles.

Course Overview

Microsoft 365 Endpoint Administrators play a critical role in managing user devices across cloud, hybrid, and remote work environments. This course teaches participants how to manage Windows endpoints using Microsoft Intune, configure identity and access, secure endpoints, deploy applications, and maintain device compliance.

By the end of the course, learners will be equipped to support enterprise device management and confidently attempt the MD-102 certification exam.

📌 MD-102 – 5-Day Course Outline

Day 1 – Modern Endpoint Management & Identity

Topics Covered:

• Introduction to endpoint administration

• Microsoft 365 & endpoint architecture

• Microsoft Entra ID (Azure AD) overview

• Identity synchronization & authentication

• Role-based access control (RBAC)

• Endpoint management strategies

Hands-On Labs:

• Configure Entra ID users and groups

• Assign administrative roles

Day 2 – Device Enrollment & Configuration

Topics Covered:

• Microsoft Intune overview

• Device enrollment methods

• Windows Autopilot

• Device profiles & configuration policies

• Group policy vs MDM

Hands-On Labs:

• Enroll devices into Intune

• Configure device profiles

Day 3 – Application & Update Management

Topics Covered:

• Application deployment with Intune

• Microsoft Store & Win32 apps

• Application protection policies

• Windows Update for Business

• Feature & quality updates

Hands-On Labs:

• Deploy applications

• Configure update rings

Day 4 – Endpoint Security & Compliance

Topics Covered:

• Microsoft Defender for Endpoint

• Endpoint security policies

• Compliance policies

• Conditional access integration

• BitLocker & disk encryption

Hands-On Labs:

• Configure compliance policies

• Implement endpoint security controls

Day 5 – Monitoring, Troubleshooting & Exam Preparation

Topics Covered:

• Endpoint monitoring & reporting

• Device troubleshooting tools

• Remote actions & recovery

• Backup & restore concepts

• MD-102 exam overview & preparation tips

Hands-On Labs:

• Troubleshoot device compliance issues

• End-to-end endpoint management scenario

Learning Outcomes

After completing this course, participants will be able to:

• Deploy and manage Windows client devices

• Use Microsoft Intune for endpoint management

• Secure endpoints using modern security controls

• Manage applications and updates

• Monitor and troubleshoot device issues

• Prepare confidently for the MD-102 certification exam

Who Should Attend

• Endpoint / Desktop Administrators

• Microsoft 365 Administrators

• IT Support & Systems Engineers

• Helpdesk professionals

• Professionals preparing for MD-102 certification